Privacy Policy

At Vulticfoundry, operated by Andrew Geer in Brighton and Hove, UK, we respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your information when you visit vulticfoundry.com or place an order.

1. Information We Collect

When you interact with our store, we collect the following types of personal data:

• Order & Contact Information: Name, billing address, UK delivery address, email address, and phone number provided during checkout.
• Payment Information: Securely tokenized and processed via Snipcart. We do not store raw payment card details on our local servers.
• Communication Data: Any written inquiries, order notes, or customer service communications sent to our studio.
• Marketing Data: Your email address when you voluntarily opt in to our priority dispatch dispatches via Kit.

2. How We Use Your Information

We use your data strictly for legitimate business operations and fulfilling purchases, including:

• Processing, packing, and dispatching orders exclusively within the United Kingdom.
• Providing free tracked shipping updates and customer care notifications.
• Sending periodic studio updates or product release dispatches (strictly opt-in).
• Complying with statutory UK tax, accounting, and legal obligations.

3. Third-Party Service Processors

To operate our independent digital store, we share necessary operational data with trusted third-party services bound by strict confidentiality standards:

• Snipcart: Manages our checkout engine, order ledger, and secure payment handling.
• Kit (ConvertKit): Manages subscriber lists and email dispatches (if opted in).
• UK Transport Carriers: Royal Mail or equivalent courier services receiving delivery address data strictly to complete tracked transport.

4. Your Data Protection Rights (UK GDPR)

Under UK data protection laws, you have the right to request access to the personal information we hold about you, request corrections, or request deletion of your personal records (where statutory accounting retention laws allow). You may also unsubscribe from our dispatch list at any time via the link in any email.

5. Studio Contact & Business Address

For any data protection inquiries, please direct correspondence to our Brighton studio: